Responsible Gaming
Gambling Should Be Entertainment
At Chill Apartment, we believe that gambling should only ever be viewed as entertainment—not as a way to earn money or solve financial problems. Playing at Rocket Casino should be enjoyable, affordable, and within your means. Only gamble with money you can afford to lose.
Age Verification
In Australia, you must be at least 18 years of age to participate in online gambling. Rocket Casino is strictly for adults only. We take age verification seriously and reserve the right to request proof of identity and age at any time.
If you are under 18, you are not permitted to use this website or create an account.
Warning Signs of Problem Gambling
If you experience any of the following, problem gambling may be developing. Please be honest with yourself:
- Chasing losses by gambling more to recover money you've lost
- Gambling with money needed for essential expenses (rent, food, bills)
- Hiding your gambling activity or lying to friends and family about how much you gamble
- Feeling anxious, irritable, or restless when not gambling
- Needing to gamble with larger amounts to get the same excitement
- Unsuccessful attempts to cut down or stop gambling
- Neglecting work, school, family, or hobbies due to gambling
- Borrowing money or going into debt to gamble
- Using gambling to escape problems or negative emotions
- Loss of control over gambling behaviour
If you recognise any of these signs in your own behaviour, please reach out for support immediately.
Self-Help Tools & Responsible Gaming Features
Rocket Casino provides several tools to help you maintain control over your gambling:
- Deposit Limits: Set a maximum amount of money you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount of money you are willing to lose during a session or over a specified period
- Reality Checks: Receive regular reminders of how long you have been playing and how much you have wagered
- Session Time Limits: Set a maximum duration for your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you feel your gambling is becoming problematic
For more information about these tools and how to activate them, please contact Rocket Casino's customer support team or log into your account settings.
Support Organisations
If you or someone you know is struggling with problem gambling, help is available. Please contact one of these trusted organisations:
Australia
- Gambling Help Online – Free, confidential counselling and support service
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (available 24/7)
United Kingdom
- GamCare – Free problem gambling support
Website: www.gamcare.org.uk - GamStop – National self-exclusion scheme for online gambling
Website: www.gamstop.co.uk
Canada
- Responsible Gambling Council – Prevention and treatment resources
Website: www.responsiblegambling.org
United States
- National Council on Problem Gambling – Helpline and resources
Website: www.ncpgambling.org
Phone: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education
Website: www.bzga.de
Helpline: 0800-1372700
If You Need Help
If you believe you have a problem with gambling, please seek help immediately. There is no shame in reaching out—professional support is available and effective. Contact one of the organisations listed above, speak with a trusted friend or family member, or visit your GP who can refer you to appropriate services.
Your wellbeing is important. Help is just a call or click away.